Frequently Asked Questions
What materials do you use?
All AMOR DEUS jewelry is crafted with high-quality materials: 14k Gold Filled titanium, 14k Gold Filled 925 Sterling Silver, 14k Gold Filled Brass,Titanium Steel, and Cubic Zirconia. All of our jewelry is nickel and lead-free.
What is the difference between plated Jewelry and Filled Jewelry?
All AMOR DEUS Gold jewelry is Gold Filled jewelry. The difference between filled jewelry and plated jewelry is the amount of material. Gold plated jewelry is a good quality jewelry but is usually cheaper due to less gold being used and more likely to tarnish, which may cause skin irritation. AMOR DEUS's Gold filled jewelry is better quality, won't tarnish and is hypoallergenic, Allowing our AMOR Babes to get the longest and safest wear out of their jewelry.
Is my AMOR DEUS jewelry water resistant?
AMOR DEUS jewelry is both waterproof and tarnish resistant. Wear it in the pool, shower, ocean, jacuzzi at the gym wherever! Through testing by me (Kahlia) I continuously wore an AMOR DEUS anklet for 18 months in showers, pools, oceans and everyday life in between and did not experience discoloration or irritation so have no fear there is no green here.
How do I care for my AMOR DEUS jewelry?
To keep your jewelry clean, wipe with a soft cloth. Store each of your pieces in their pouches or by hanging them. Refrain from exposing your jewelry unnecessarily to harsh chemicals. Protect your jewelry from dents and scratches by removing it while exercising or doing anything strenuous. We pride ourselves on the quality of our product; however, if your jewelry should be exposed to harsh chemicals, tarnishing may eventually occur.
Will you restock out-of-stock items?
If an item is out of stock, it’s unlikely that the item will return in its original style but we may create an updated version. Our more popular items are likely to be restocked in original form.
Is it safe to use your credit card on our site?
It is safe to shop on AMOR DEUS. We process all of our payments once your order has been placed through a secure Shopify system in addition to the availability of using PayPal.
Can I get a status update on my order?
Thank you for your AMOR DEUS order. It typically takes 2-3 business days to process an order and ship it out to you. You should receive email updates as your order goes through the process, if you do not please contact us info@shopamordeus.com .
Will I receive the tracking information once my exchanged item is on its way?
You should receive an e-mail notifying you when your order has been shipped. However, if you do not, please contact us.
Holiday Shipping Guidelines 2024
Orders must be placed by deadlines outlined below to ensure delivery before December 25th in the lower 48 United States according to USPS holiday shipping timelines:
Standard Shipping: December 17th
Express Shipping: December 19th
Orders must be placed by deadlines outlined below to ensure delivery before December 25th for orders to Alaska & Hawaii
Standard Shipping: December 15th
Express Shipping: December 19th
Arrival before Christmas dates provided by the USPS and are subject to change depending on post office acceptance date and time, origin and other conditions. I will fulfill orders as promptly as possible to get your gift arriving promptly
If you have any further questions please contact us at info@shopamordeus.com or visit our Contact Us page.